Privacy Policy

Last updated: 2 June 2026

This Privacy Policy explains how BR HOSIERY ("BR HOSIERY", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website, contact us, or use our mobile application (together, the "Services"). This policy is designed to meet the requirements of the Google Play User Data policy and applicable data-protection laws. By using our Services, you agree to the practices described below.

1. Information We Collect

We only collect information needed to provide and improve our Services. This may include:

Information you provide

• Contact details — your name, email address, phone number, and company name when you submit an inquiry or quote request.
• Order & communication content — the messages, product interests, quantities, and specifications you share with us.

Information collected automatically

• Device & usage data — such as device model, operating system version, app version, language, and crash or diagnostic logs used to keep the app stable.
• Approximate analytics data — pages or screens viewed and general interaction events, in aggregated form, to help us improve the experience.

We do not knowingly collect precise location, contacts, photos, microphone, SMS, or call-log data through our application. We do not sell your personal information.

2. How We Use Your Information

• To respond to your inquiries, quotes, and sample or wholesale requests.
• To process and fulfill orders and provide customer support.
• To operate, maintain, secure, and improve our website and application.
• To detect, prevent, and address technical issues, fraud, or misuse.
• To comply with legal obligations and enforce our terms.

3. Legal Bases for Processing

Where applicable, we process personal data on the basis of your consent, the performance of a contract (such as fulfilling an order), our legitimate business interests (such as improving and securing our Services), and compliance with legal obligations.

4. How We Share Information

We share information only when necessary, and never sell it. We may disclose information to:

• Service providers — trusted vendors who host our infrastructure, provide analytics, or deliver communications on our behalf, bound by confidentiality obligations.
• Legal & safety — authorities or third parties when required by law, regulation, legal process, or to protect the rights, property, or safety of BR HOSIERY, our customers, or the public.
• Business transfers — a successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy.

5. Data Retention

We keep personal information only for as long as needed to fulfill the purposes described in this policy, to comply with legal, accounting, or reporting requirements, or to resolve disputes. When no longer required, information is securely deleted or anonymized.

6. Data Security

We use reasonable administrative, technical, and physical safeguards — including encryption in transit and access controls — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our Services are intended for businesses and adults and are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or update the personal information we hold about you.
• Request deletion of your personal information.
• Object to or restrict certain processing, or withdraw consent at any time.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details below. You may also uninstall the application at any time to stop further data collection through it.

9. Third-Party Services

Our Services may rely on third-party platforms (for example, app distribution, hosting, or analytics providers) that process limited data under their own privacy policies. We encourage you to review the policies of any third-party service you interact with. Our Services do not include social media feeds, plugins, or links.

10. International Transfers

We operate from Pakistan and may process information in other countries where our service providers are located. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, through a notice within our Services. Your continued use after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your data, reach us at:

• BR HOSIERY
• 114-H Tech Town, Satiana Road, Faisalabad, 38000, Pakistan
• Phone: +92 322 681 5473